Once a valid credential pair is entered, you will receive a prompt to choose your MFA option. Check this option to have your username saved for future logins. If you scroll down on this page, you will see a ‘Remember me’ option. On this page, enter your username and password. When the user connects to the VPN, they will instead receive an Okta login page. Once the VPN portal has been updated to require MFA the user experience will change. After installation is complete, close the installer.Click the “Allow” button at the bottom of the “Security & Privacy” box to allow the Palo Alto Extension.When this security box appears, users MUST click the “Open Security Preferences” Button (NOT the OK Button).When prompted, enter your Username and Password, and then click install software to begin the installation.Click install to confirm that you want to install GlobalProtect.On the Installation Type screen, select the GlobalProtect installation package check box, and then click continue.On the destination select screen, select the install folder and then click continue.From the GlobalProtect Installer, click continue.When prompted again, run the GlobalProtect Installer.After logging in, download the Mac OS agent.Example: will only need username john.smith.No need for additional prefixes or suffixes.Use https with a web browser to connect to. On the Mac, The latest client is available from the VPN portal. Download Mac 32/64 bit GlobalProtect agent (MacOS 10.15).Download Mac 32/64 bit GlobalProtect agent.Here is what to expect when the change occurs. This will change the way that users log in to the VPN. Starting in September, ITS will be adding Multi-factor Authentication (MFA) to its general VPN portals. ITS Information Security & Operations Center 2021.IT Strategic Advisory Committee (ITSAC).
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